Last updated: October 2026
SteamVacGreen ("we," "us," or "our") provides eco-friendly carpet, rug, upholstery, tile, and hard floor cleaning services in Staten Island, NY. This policy explains what information we collect through steamvacgreen.com, how we use it, and the choices you have.
When you request a quote, book a service, or contact us, we collect information such as your name, address, phone number, email, zip code, and details about the service you're requesting (e.g., items to be cleaned, preferred appointment time). If you message us through the site or call/text our listed number, we keep a record of that conversation to follow up and provide service.
We use the information you provide to schedule and perform cleaning services, confirm and remind you about appointments, send receipts, respond to inquiries, and improve our service. We do not sell your personal information to third parties.
Our online booking and scheduling is powered by Housecall Pro, a third-party field-service management platform. When online payment or deposits are enabled, your payment card information is entered directly with Housecall Pro's PCI-compliant payment processor and is never stored on or processed by this website directly.
We share information with service providers who help us run our business — for example, Housecall Pro for scheduling and payments. We do not sell or rent your personal information to third parties for their own marketing purposes.
This site may use basic analytics (such as Google Analytics) and advertising pixels (such as Meta/Facebook) to understand how visitors use it and to measure the performance of our ads. These tools use cookies and do not collect sensitive personal information like payment details.
We keep customer and booking information for as long as needed to provide our services, maintain business records, and meet legal or tax obligations. You can ask us to delete your information at any time, subject to records we're required to keep.
You can ask us what information we have about you, request a correction, or ask us to delete it, by contacting us using the details below. You can also opt out of promotional texts or emails at any time by replying "STOP" or using the unsubscribe link.
Our services and website are intended for adults arranging cleaning services for a home or business. We do not knowingly collect information from children.
We may update this policy from time to time as our services change. The "Last updated" date at the top of this page reflects the most recent revision.
Questions about this policy or your information? Call or text 718-986-4699 or email contact@steamvacgreen.com.
Housecall Pro booking widget loads here
Zip code: Not entered yet
Prefer to talk to a person? Call or text 718-986-4699.
